1 General Terms
qk22 is a safe and reliable online gaming platform for players in Bangladesh. These terms and conditions ("Terms") apply to the use of the qk22 platform and all its services. These Terms form a legal agreement between qk22 and the user.
By accessing or using the qk22 platform, you agree to be fully bound by these Terms. These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy.
1.1 Definitions
The following terms are used with the meanings given below throughout these Terms:
- "Platform" — The qk22 website (qk22.cam) and its associated services.
- "User" or "You" — Any person who registers or uses the platform.
- "Account" — A user's personal qk22 gaming account.
- "Bonus" — Any promotional benefit or additional funds granted by qk22.
- "Real Money" — Actual Bangladeshi Taka (BDT/৳) deposited by the user.
1.2 Applicability
These Terms apply to all games, services, promotions, and activities on the qk22 platform. Additional specific terms may apply to certain sections of the platform, and these will be treated as a supplement to the general Terms.
2 Eligibility and Account Registration
2.1 Age and Eligibility Requirements
To open an account and participate in gaming activities on the qk22 platform, you must be at least 21 years of age. Only those aged 21 or above are permitted to participate on this platform. Registration by minors is strictly prohibited.
2.2 Registration Process
When registering on the qk22 platform, you must provide accurate, complete, and up-to-date information. Only one account may be registered per person. If a single person holds multiple accounts, all accounts will be closed and balances may be forfeited.
- All information provided at the time of registration must be true and accurate.
- Opening multiple accounts from the same device or IP address is prohibited.
- If any account details change, qk22 must be notified immediately.
- It is your responsibility to keep your account password confidential.
- Allowing third parties to use your account is prohibited.
2.3 Identity Verification (KYC)
qk22 may request identity verification documents at any time. Identity verification may be mandatory before withdrawals are processed. Acceptable documents include a national ID card, passport, or driving licence. qk22 reserves the right to hold withdrawals if identity verification has not been completed.
3 Bonus and Promotion Policy
3.1 Welcome Bonus
New members at qk22 will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳5,000. A minimum deposit of ৳200 is required to qualify for this bonus.
3.2 General Bonus Terms
- Each promotion may have its own terms and conditions that apply alongside the general terms.
- A bonus may only be claimed once, unless otherwise stated.
- Bonus balance cannot be withdrawn directly — wagering must be completed first.
- qk22 reserves the right to cancel or modify any bonus at its discretion.
- If bonus abuse is suspected, the account will be subject to investigation.
- Claiming a bonus more than once from the same household or IP address is prohibited.
3.3 VIP Program
The qk22 VIP program has five tiers. Each tier offers special benefits including weekly cashback:
- Bronze — Up to 0.2% weekly cashback.
- Silver — Up to 0.5% weekly cashback.
- Gold — Up to 0.7% weekly cashback.
- Platinum — Up to 1.0% weekly cashback.
- Diamond — Up to 1.2% weekly cashback.
Progression through VIP tiers depends on your overall activity and participation on the platform. qk22 reserves the right to review and update VIP terms at any time.
4 Deposit and Withdrawal Policy
4.1 Accepted Payment Methods
The following payment methods are supported on the qk22 platform: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank).
4.2 Deposit Terms
- Minimum deposit amount: ৳200 (for all methods).
- Your balance will be credited once the transaction is completed.
- Providing the correct reference number at the time of deposit is mandatory.
- Deposits from third-party accounts are prohibited — only deposits from your own account are accepted.
- qk22 reserves the right to verify any deposit it considers suspicious.
4.3 Withdrawal Terms
- Minimum withdrawal amount: ৳1,000.
- Withdrawals are generally processed within 1 hour.
- Account verification (KYC) must be completed before withdrawals can be made.
- Withdrawals will always be paid using the same method used for the deposit.
- Withdrawals may be restricted if bonus wagering requirements have not been met.
- qk22 may temporarily hold a withdrawal if additional verification is required.
5 Gaming Rules
5.1 Game Results
All game results on the qk22 platform are software-determined and powered by a Random Number Generator (RNG). All games are conducted in accordance with fair play principles. The outcome of each game round is independent and is not influenced by previous results.
5.2 Betting Rules
- Once a bet is confirmed, it cannot be changed or cancelled.
- If a game is disrupted due to a technical issue, qk22's decision will be considered final.
- qk22 will not be responsible for bets lost due to network issues.
- In live casino games, the dealer's decision is final.
5.3 Sports Betting
Additional special rules apply to betting on cricket (including BPL, IPL, and T20 World Cup), football (including the FIFA World Cup), and other sporting events. If a match is abandoned or postponed, qk22 will act in accordance with its standard rules.
6 Prohibited Activities
The following activities are strictly prohibited on the qk22 platform and may result in account closure and balance forfeiture:
- Creating or operating multiple accounts.
- Registering with a fake identity or false information.
- Abusing or manipulating the bonus system.
- Placing bets using automated bots or software.
- Collusion or coordinated fraud with other players.
- Attempting to hack the platform's systems or gain unauthorised access.
- Operating an account on behalf of a third party.
- Using the platform for money laundering or illegal activities.
7 Account Suspension and Closure
7.1 Account Closure by qk22
qk22 reserves the right to suspend, restrict, or permanently close any account without prior notice in the following circumstances:
- If the Terms are violated.
- If fraud or dishonest activity is suspected.
- If bonus abuse is proven.
- If identity verification fails.
- Due to legal or regulatory requirements.
7.2 Account Closure by the User
You may voluntarily close your account at any time. To do so, contact the support team via 24/7 live chat or email. Please withdraw any eligible balance before closing your account.
8 Limitation of Liability
qk22 accepts no liability in the following cases:
- Games being disrupted due to loss of internet connection or technical issues.
- Losses caused by faults in the user's device or software.
- Delays or failures by third-party services (payment gateways, banks).
- Account losses resulting from unauthorised access.
- Any financial impact resulting from changes in law or exchange rates.
The qk22 platform is provided on an "as is" basis. No guarantee of uninterrupted or error-free service is given. However, we are committed to maintaining the highest possible standard of service at all times.
9 Privacy and Data Protection
qk22 takes your personal information very seriously. Our platform uses SSL encryption technology, which keeps your transactions and personal data secure.
Your personal information will only be used to improve qk22 platform services, verify identity, and meet legal requirements. For more details, please read our Privacy Policy.
- Your information will not be sold to third parties for marketing purposes.
- qk22 may be required to provide information to authorities when legally obligated.
- Contact our support team to view or correct your own information.
10 Changes to Terms
qk22 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, a notification will be sent to your registered email or posted on the platform.
If you continue using the platform after any changes to the terms and conditions, you will be considered to have accepted the new terms. Therefore, it is recommended that you visit this page regularly. If you do not agree with the changes, please stop using the platform.
11 Contact & Support
Contact us for any questions or concerns regarding these rules and terms and conditions:
- Live Chat: Support in Bengali, 24 hours a day, 7 days a week.
- Email: [email protected]
To learn more about responsible gaming, visit our Responsible Gaming page. Our FAQ page may be helpful for answers to common questions.